FAQ - Jardine Diapers

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An assortment of cloth diapers, diaper covers
and more goodies for having fun with cloth diapering.

FAQ

Product Information

1. Will a prefold that weighs more absorb more?
2. What's the story on hemp?
3. How to use a Snappi.
4. I would like to purchase some diapers to embroider on for burp cloths. Which ones are best?
5. How we measure for our size charts.
6. What products do you carry?
7. Where can I find old fashioned diapers?
8. Burt's Bees Product Ingredients
9. How to use a Fuzzi Bunz Pocket Cover with a prefold.
10. How do I use cloth wipes? Will just water do fine?
11. Where can I find those super soft diapers to detail my car?
12. What is the difference between the Kushies, Proservices, and Bumkins All in One diapers?
13. Which diapers and covers work the best?
14. How do I use a velcro (or snug fitting snap) cover without pins when I am using a prefold diaper?
15. What is the difference between the diaper covers that you carry?
16. Will using a fleece liner help with diaper rash?
17. Where can I find a diaper pail?
18. What about your product descriptions?
19. How do I install the Diaper Sprayer?

Cloth Diapering Information

1. How much thicker are your DSQ diapers compared to store bought?
2. Can you use prefolds with all diaper covers and have pinless diapering?
3. I am going to use a diaper service that provides cloth diapers, how many covers will I need?
4. What about those flushable (gDiapers) diapers? Won't they use less water?
5. Care Information
6. How many diaper covers are needed if prefolded diapers are used?
7. I can just buy diapers and covers at W--M---, why should I get them from you?
8. Can you help me with the cloth diapering lingo?
9. How can I control leaks.
10. What do the absorbency ratings mean?
11. Do I really need to get newborn covers and diapers for my newborn?
12. How many diapers and covers do I need?
13. How do I deal with nighttime?
14. Why use cotton diapers?
15. Do I need all of that other stuff (liners ...)?
16. What is a diaper doubler? How do you use a prefold diaper as a diaper doubler?
17. Basic Care Information

Shipping

1. Why does my order say Queued?
2. General shipping information.
3. How are shipping costs figured?
4. Cheaper (and free) shipping on orders over $99.99

Ordering

1. Why is my Shopping Cart empty! I have added items to it or tried to.
2. How do I place an order over the internet?
3. When can I find out when backordered items will arrive?
4. I thought that I placed an order, but I didn't get an email order confirmation.
5. Do you accept phone orders?
6. My fax won't go through. Your machine does not pick up?
7. What kind of payments do you accept?
8. I keep trying to add an item to my cart but the quantity shows up as less than what I want to order.
9. What about availability?
10. I keep trying to order but the product won't go into the cart and I get sent to the product page.
11. Cannot be backordered?
12. Cart Help.

Returns and Exchanges

1. How do I return or exchange something?

Getting Started with Cloth

1. I am changing from disposables to cloth, what can I expect?
2. Getting started with cloth diapers and your older baby (about 5 months to toddler age).
3. Getting started with cloth diapers and your newborn.

Company & Website Information

1. How do I enable Javascript?
2. How do I enable cookies?
3. Some products are offered for free with purchase. Can I get a discount if I dont want the free item?
4. Conditions of use.
5. Do you sell baby furniture (cribs)?
6. Do you take PayPal?
7. I would like a printed catalog.
8. Can I link (or copy) your website information to sell my diapers and covers on eBay?
9. Do you have a diaper service?
10. What is Jardine Diapers privacy policy?
11. Do you have a mailing list?
12. Do you offer free samples?
13. Who gets charged tax and how much?
14. What kind of packing materials do you use?
15. Pricing Information
16. Do you consider giving to charities?
17. Can I copy from your website?
18. I can't see your zoomed images, what's the deal?
19. Can you help with your comparison feature?
20. Can't find an order that you placed in your Order History?

Wishlist and Gift Registry

1. What's the difference between the Wish List and the Gift Registry?
2. How to set up or find a Gift Registry.
3. How to set up a Wishlist.
4. I am having trouble with the gift registry

Discount Programs

1. How can I get less expensive shipping?
2. What is the Frequent Changes Club?
3. Do you have any package deals?
4. How are discounts calculated?
5. What is the Endless Cover™ Program and how do I qualify?
6. I qualify for the Endless Cover program, how does it work if you buy a cover plus other items?

Can't find what you are looking for? Contact Us.

If you have any questions about the products on our web site or questions about cloth diapering in general please use our FAQs or the 'Contact Us' link in the Help section.

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